Please allow 3-5 days to fill and process all orders and gift boxes, and an additional 2-6 days for shipping. If you’re in a hurry, email us at email@example.com with your order number, and we’ll try our best to accommodate your deadline. If you have a specific need-by date, please add that in the notes section at checkout to be sure we see your request.
We ship A LOT of gifts directly to the
recipients. Because of this, we automatically leave receipts and packing slips
out of the packages. There is an option at checkout to mark the item as a gift
just so we know this will be going to the recipient.
Absolutely! All of our gift boxes include a
complimentary gift message printed on a floral background. For all other items,
we can include the floral printed note card as well. There will not be a gift
message option with our individual products, so you will want to write this
request and your desired message in the "notes" section of your cart
prior to checking out.
Bric & Bella is not responsible for any
errors made by the postal service. If your package is showing as delivered but
was never received, or lost by the tracking number then contact us at firstname.lastname@example.org. We will need your order number/receipt.
If a package is returned because an incorrect
address was provided, the buyer is responsible for the cost of re-shipping. We
will contact you for a new address, and you will need to pay for the new
shipping and handling costs before the package is sent again. If 10 business
days have gone by since we have received the returned package, a refund will be
issued to the credit card that was used to make the purchase and the item will
have to be reordered.
Sometimes products we offer may still be
mentioned on blog websites, even though they are no longer available for
purchase in our store. We are constantly adding new pre-made gift sets to
showcase our new products and keep up with current trends. We suggest using our
box builder tool to build a gift box to fit your preference! And, you can
always reach out to us at email@example.com
to see if we can remake an older product for you.
If you are looking for gift boxes for a
corporate event, client gifts, or wedding welcome boxes please email us at firstname.lastname@example.org for bulk pricing options. Otherwise, we suggest
using our box builder tool to build and curate your own design
If you are shipping to multiple addresses you will need to checkout separately for each address. Some of our customers like to customize each box for their recipients. If you have any questions about large orders, please reach out to us at email@example.com. A large order would be 10 or more gift boxes.
Yes. We have experience working with wedding photographers, and other small businesses/home builders and are happy to keep your own pamphlets or business cards on hand to include in your client gifts. Please email us at firstname.lastname@example.org for more information.
We oversee the whole process of each gift box,
from making the items, to packing and shipment. The gift boxes are 100% ready
to give and wrapped in a bow. There is
no assembly required on your part. We are here to make this process as easy and
stress-free as can be.
oDouble Check EVERYTHING [shipping address, spelling, and customization] prior to placing your order. If you notice a mistake within 24 hours, we will do our best to update your order. Once the item has shipped, we are not responsible for these errors. Please email us at email@example.com as soon as you notice the error and we’ll do everything we can to help.
Yes! But to use our images, you must create a hyperlink back to our website. We do appreciate the love from blogs and companies that feature our products! If you would like to collaborate on a giveaway, please reach out to us at firstname.lastname@example.org.